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customer follow up.verbally
Posted to Shop Management Forum on 3/16/2014 11 Replies

Hi SMF

Im going to try Beckys advice and try this.

For you shop owners, after doing a repair on a vehicle, how long do you wait to reach out to the customer to see if everything is ok? How do you approach it verbally? What do you ask? And most importantly,... Login to read more.

11 Replies Received (View Replies)