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International Automotive Technicians Network
Re: Diagnostic fees, how shops explains charges
Posted to Shop Management Forum on 3/7/2014

One of my favorites! I'm glade he would Approve :)

It reminds of several different shop situations As well.

Especially a customer who came in complaining Of noise from rear of car, we ask what kind of noise? Customer states; "I dunno just a noise, it don't... Login to read more.