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International Automotive Technicians Network
Re: Diagnostic fees, how shops explains charges
Posted to Shop Management Forum on 3/2/2014 6 Replies

At one dealership I worked for, the techs came up with a game, Name that Guess. You take turns claiming to find the problem in 1, 2, 3 or more guesses. Nobody ever won, but we had fun pulling that one at when one of the advisors would ask a tech to come up wit... Login to read more.

6 Replies Received (View Replies)