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International Automotive Technicians Network
Re: Customer Pay Shop Charge for Repair Order $22.50
Posted to Shop Management Forum on 2/9/2014

I used to have a "shop supplies" fee about 7 or 8 years ago. I think it was 10% of labor with $10 max. I never personally had a complaint, but did here several different people (not any of my customers) complain about other shops charging this fee. I decid... Login to read more.