× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer & Owner Interaction
Posted to Shop Management Forum on 2/8/2014

If you're working that many hours, you need another tech that can do what you do. It is that simple. That would allow you to focus on the job of being the owner. People come to your shop because of you. And that is why they want to talk to you.

Making the tr... Login to read more.