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International Automotive Technicians Network
Re: We don't need no stinkin appointments!
Posted to Shop Management Forum on 1/24/2014

Well said Scott,

in my original post I mentioned that I did lose some customers, one man said "If I can't just show up here when I feel like it, then we can't do business". I shook his hand, and said "No hard feelings sir, I understand" and walked away. In t... Login to read more.