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Re: A stopped clock is right twice a day
Posted to Shop Management Forum on 1/7/2014

You don't.

You tell them up front, "It may well be the XXX that is failed, but unless I do some testing I can't confirm that. So if we replace the XXX we can't guarantee that it will correct the condition. The estimate to replace the XXX is $XXX. Or if y... Login to read more.