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International Automotive Technicians Network
Re: Why do customers love our really crappy serrvice?
Posted to Shop Management Forum on 1/6/2014

It is amazing how beneficial a loaner or financing is to the service writers job. Not only does it make it easier but it produces huge results. I have always hated waiters but have endured them for small services. The small service (oil change for those who ch... Login to read more.