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International Automotive Technicians Network
Re: Why do customers love our really crappy serrvice?
Posted to Shop Management Forum on 1/5/2014

These are not the worse.

we have no loaner, we pay for rental instead. Sometimes we have people come in for warranty works, but they tell us they don't have 50 dollar deposit for Enterprise.

Some people got used to having all these gizmos, and they became ... Login to read more.