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Re: Why do customers love our really crappy serrvice?
Posted to Shop Management Forum on 1/5/2014 3 Replies

Our business model is very similar to yours. We promise to fix the customers car right, fully explain what we did and why, the car will leave as clean or cleaner than it arrived, warranty our repairs for 1 year, and treat customers as we would like to be treat... Login to read more.

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