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International Automotive Technicians Network
Re: How many service writers do you need?
Posted to Shop Management Forum on 12/5/2013

When I was a Automotive Customer who don't know anything about cars, there are few most important aspects to me.

1. For your mechanic, I can trust you with my car, as in fixing it properly.

2. For your front desk, consistency. I mean, every time I come in ... Login to read more.