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International Automotive Technicians Network
Re: How to get correct and precise story from tech to invoice?
Posted to Shop Management Forum on 12/4/2013

Stephen-

We use RO Writer. I'm not plugging for it, that is just what we use, have for 8 or so years & very happy with it. No modifications required. As far as getting the "technician's to engage", that was pretty straight up. Once we had the process outline... Login to read more.