× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: It's not all about fixing cars... other details matter
Posted to Shop Management Forum on 11/19/2013 10 Replies

At 08:hole with immediate

[...trimmed text...]

I struggle with this also. The technician in me still wants to believe "if you fix it, they will come." But the businessman in me says "give the customer what they want." ... Login to read more.

10 Replies Received (View Replies)