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Re: Dealing with difficult people
Posted to Shop Management Forum on 10/28/2013 1 Reply

Hi Steve, I also offer a 2/24 warranty, after re-reading what I wrote, that does sound a little harsh, I will inspect a vehicle if I think we have a problem, what I was referring to is the customer that comes in after we do something like a water pump, and now... Login to read more.

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