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International Automotive Technicians Network
Re: Dealing with difficult people
Posted to Shop Management Forum on 10/27/2013

scott send saab guy down the road just let it go 2nd person if they think you broke there car tell them send to there tech but your not paying a dime you did a emission test that is all i would tll them to prove it good luck this is a tuff job we have dealing ... Login to read more.