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International Automotive Technicians Network
Re: Dealing with difficult people
Posted to Shop Management Forum on 10/26/2013

This is why I quit taking credit cards 30 years ago. I gave an estimate to replace the compressor/clutch, accumulator and [...] on a 70 something Buick Regal to a very nice lady. Customer agreed on the price. Clutch was fried so I couldn't run the engine. I p... Login to read more.