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Re: Dealing with difficult people
Posted to Shop Management Forum on 10/25/2013 3 Replies

Hi Scott, you need to be familiar with certain areas of law in Ontario. The Consumer Protection Act [...] [[...]] and the Repair and Storage Lien Act (RSLA) [...] [[...]] . You must have signed paperwork and you must give written estimates or have maximum allo... Login to read more.

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