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Re: Dealing with difficult people
Posted to Shop Management Forum on 10/25/2013 1 Reply

No i don't specialize in saab. I do work on a ton of gms . Seems there is a glitch in the date being recognized on the service resets i have read. I suppose i shouldn't have changed the oil on the saab , but i feel the customer was being a little unreasonable. Login to read more.

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