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Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013

Seems to me, you more worried about getting married to a problem infested car.

Guess what, that's a reasonable fear.

You wrote it all up as best you could. As long as your management doesn't fault you for something un-forseen that happens, and pays you to ... Login to read more.