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International Automotive Technicians Network
Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013

Just make a list of everything it needs, have the service adviser make up a estimate for everything. He can tell them it will take $[...] to make their vehicle safe and reliable for a trip and use away from home.

If they ask for your opinion there are tw... Login to read more.