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Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013 4 Replies

We once advised a customer with a 6.0 powerstroke that it was a ticking time bomb and was going to end up needing headgaskets and injectors. He was kind of a friend of the shop so we told him to sell it. He ended up getting pissed at us for not liking his ford... Login to read more.

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