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International Automotive Technicians Network
Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013

I stole the beard thing from a buddy of mine in the high country. His lead tech uses the word "beardin'-up" :) Very descriptive and lends a certain priority to the situation... " It's just beardin'-up now, we'll fix it later when it starts to drool" Login to read more.