× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013 4 Replies

[...trimmed text...]

Did you tell him an engine is 'maintenance'? I think the owner's manual at 80,000 miles reads "Replace engine". For real, right there in black and white.

Login to read more.

4 Replies Received (View Replies)