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International Automotive Technicians Network
Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013

Simon,

I feel this pain from both sides, tech and SA. Some of these vehicles are overwhelming period. There are plenty of customers out there that have unrealistic expectations about what they can expect from a vehicle. The decision to buy a high mileaged ol... Login to read more.