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Re: How do you politely tell a customer his car is a Piece of
Posted to Shop Management Forum on 10/9/2013 3 Replies

Lost a good customer years ago because I advised him not to repair a POS rusted out high mileage Dodge Spirit that had the familiar 2.2 piston slap and a trans slip with fluid that had more metal than lubricant. He promptly replaced the engine and trans somewh... Login to read more.

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