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International Automotive Technicians Network
Re: Cust supplied parts; Do you practice what you preach?
Posted to Shop Management Forum on 7/23/2013

I find the bring their own parts people can't/ won't afford the labor anyway. Doesn't matter what price you tell them- they won't pay a jacked up amount to cover your loss of profit on the parts. I send them away rather unapologetically. I remind them I'm busy... Login to read more.