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International Automotive Technicians Network
Re: Cust supplied parts; Do you practice what you preach?
Posted to Shop Management Forum on 7/23/2013

Yes i would not warranty the labor on a supplied part even if it is the same part i was selling. If a customer is willing to undermine my repair process then they are willing to assume the risk i usually take. With the increasingly low quality of aftermarket p... Login to read more.