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Re: What do you say to a very angry customer.!
Posted to Shop Management Forum on 6/21/2013 2 Replies

Thats all good. But my angle is that the "customer" has stated that he is not going to pay until it is fixed, period. You can scan, order parts, install parts, fix it, then come to a conclusion about what it needed. You and I know you can test all day, but unt... Login to read more.

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