× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: What do you say to a very angry customer.!
Posted to Shop Management Forum on 6/19/2013 1 Reply

Pete, You hit the nail on the head (as usual) I have found over the years it was ALOT easier to just diagnose and fix the car right the first time.

I understand why some want NO PARTS of this customer ,BUT I've taking this challenge more times than I can cou... Login to read more.

1 Replies Received (View Replies)