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International Automotive Technicians Network
Re: What do you say to a very angry customer.!
Posted to Shop Management Forum on 6/19/2013

They probably told the last 100 garages the same thing. I will check the car out, they owe me if they have me repair or or not. If I can't tell them what's wrong, no charge. Sometimes it has multiple problems and you have to fix the obvious first, and go from ... Login to read more.