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What do you say to a very angry customer.!
Posted to Shop Management Forum on 6/19/2013 90 Replies

Let assume Angry car owner brings his/her expensive luxery car to you and complains he/she has been to 100 garages and wasted lot of money for no avail so this new customer says i am not paying any money for a diagnosis even for scanning unless you fix the fau... Login to read more.

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