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International Automotive Technicians Network
Re: Hard to meet customer's expectations!
Posted to Shop Management Forum on 6/16/2013 10 Replies

The best one for me was a customer came into our shop and asked for tires. He said the size and the make he wanted, great Then he said he wanted fresh tires, I said " what was that" He said I want fresh tires, I said" I'm sorry what do you mean fresh tires" He... Login to read more.

10 Replies Received (View Replies)