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International Automotive Technicians Network
Re: Hard to meet customer's expectations!
Posted to Shop Management Forum on 6/15/2013

Hi Paddy

I adapt as I need to. I opened (very recently) my shop to fix people's cars and love doing that. I know and happily accept that I will not meet the needs of every single person that walks through my doors.

My shop is in Flint (a very economically ... Login to read more.