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International Automotive Technicians Network
Re: Hard to meet customer's expectations!
Posted to Shop Management Forum on 6/15/2013

Most of my customers would get the light for the price of the bulb. Note, I said customers. The lady wasn't a customer, she was a shopper. She will likely never be anyone's customer as she will never stop shopping. As a result she will bounce around at busines... Login to read more.