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Re: Hard to meet customer's expectations!
Posted to Shop Management Forum on 6/14/2013 2 Replies

It's everywhere. And to be honest it is found in people you wouldn't think. This happened this morning.

This gentleman pulls up in a clean mid 90's Astro. He walks in with a young kid and ask how much to dismount and mount some tires. I inquire if he would ... Login to read more.

2 Replies Received (View Replies)