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International Automotive Technicians Network
Re: Hard to meet customer's expectations!
Posted to Shop Management Forum on 6/14/2013 8 Replies

Paddy,

Hopefully when you were expalining to her you also thanked her for her service. Maybe she doesn't realize that she paid for her "free" VA care with her time in service. Most people can't get that care because they didn't serve.

Rick Login to read more.

8 Replies Received (View Replies)