× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How to approach customer complaint and related problems?
Posted to Shop Management Forum on 6/4/2013 1 Reply

[...trimmed text...]

Of course he was insistent. He wanted to be able to run over to the auto parts chain of choice, get the part he needs and spend his evening installing it, cutting you (and us) out of the loop. He had... Login to read more.

1 Replies Received (View Replies)