× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How to approach customer complaint and related problems?
Posted to Shop Management Forum on 6/3/2013

Hi Michael: I would inform the customer of the known problem( low fuel pressure), and then say something like "we must correct this problem 1st since it will cause the fuel starving problem that it came in for, however once this is corrected we will test furt... Login to read more.