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How to approach customer complaint and related problems?
Posted to Shop Management Forum on 6/3/2013 32 Replies

I'm just looking for some advice on how to approach a customer complaint about their vehicle and fixing a problem that may or may not solve their complaint. For example, today I had a Ranger come in that had an intermittent hesitation. It seemed like it was st... Login to read more.

32 Replies Received (View Replies)