× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Service Adviser training who should pay for it?
Posted to Shop Management Forum on 5/24/2013

[...trimmed text...]

Designing a system to enable the workers to perform their jobs efficiently is the job of management.

The system should make it harder to mess up than to simply perform the task correctly.

Login to read more.