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International Automotive Technicians Network
Re: Word of mouth--it's not always a good thing
Posted to Shop Management Forum on 5/22/2013

I think he needs to brush up on his reasons for being higher, I usually explain that if you want quality parts, installed by certified well trained and well paid technicians, and have it covered by a nation wide 2 year 24k warranty, then the price I quote is f... Login to read more.