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Re: Word of mouth--it's not always a good thing
Posted to Shop Management Forum on 5/22/2013

Quality isn't expensive, its priceless. That is printed on all the receipts I get from my Snap On rep and it is true. If this other shop can get that far under your friend's bid, then there are only two things that will come from them doing the job.

1. They ... Login to read more.