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International Automotive Technicians Network
Re: How to get rid of a customer?
Posted to Shop Management Forum on 4/15/2013

I look at the car, then mention that we don't work on that model/Mfg car here. Sorry. If it is a car I regularly work on, if its too much of a POS I find another reason, and refer him to my closest competitor. Want an estimate, fine, .5 hr labor to make up est... Login to read more.