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Re: What do you you Guys and Gals do with phone call in quotes?
Posted to Shop Management Forum on 4/10/2013

I usually start with "While not being psychic...". :) Seriously, though. I had a gal call for a quote on a "tune-up". The first thing I think of is WHY?. There's always a reason. I asked her what made her think it needed work other than just the mileage. She s... Login to read more.