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International Automotive Technicians Network
Re: How to beat the warranty company at their game
Posted to Shop Management Forum on 3/20/2013

John,

Exactly. Otherwise the 'customer' becomes the 'payor'. The 'payor' does not car what is required to make the vehicle whole, just what they can pay and make the vehicle owner go away. AND if what they want to pay doesn't fix it, who will the vehicle own... Login to read more.