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International Automotive Technicians Network
Re: How to beat the warranty company at their game
Posted to Shop Management Forum on 3/15/2013

I am glad you have a heart.

But, you need to put a picture of the consumer's family and YOUR family next to each other. Which one do you need to be accountable to?

Not to minimize the need to be compassionate, but you need to put your company and family fi... Login to read more.