× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Educating the Customer
Posted to Shop Management Forum on 3/10/2013 2 Replies

[...trimmed text...]

There are 2 basic types of rejections to a sales presentation. The first is skepticism. The prospect doesn't believe you or doesn't understand what you're saying.

This is best handled either by a b... Login to read more.

2 Replies Received (View Replies)