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International Automotive Technicians Network
Re: A Open Letter to ESO's about Leadership
Posted to Shop Management Forum on 3/5/2013

It is my belief that if you ask an employee to do something and you have a good repoire with them, they will do no questions asked. If they do ask why and you explain why, they will do. If they don't then I will tell. Works for me but I am not an ESO. Login to read more.