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International Automotive Technicians Network
Re: If this were YOUR tech
Posted to Shop Management Forum on 2/28/2013 4 Replies

As my old boss used to tell me "Explain how you got to that diagnosis so the service writer can justify the diagnosis charge to the customer"

I see all the steps missing

When I write up an RO I will usually fill up 1 page minimum sometimes 3 pages that doc... Login to read more.

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