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International Automotive Technicians Network
Re: The Right Attitude
Posted to Shop Management Forum on 2/24/2013 4 Replies

Let me tell you what works for us. Instead of up-selling try DOWN-SELLING for awhile. We don't have time to upsell, we are too busy doing legitimate work. Ill bet you our shop didn't sell a hundred dollars worth of wiper blades, pcv valves, cabin air or air fi... Login to read more.

4 Replies Received (View Replies)